How to report an email in outlook

In Microsoft 365 organizations with mailboxes in Exchange Online, users can report phishing and suspicious email in Outlook.

Users can report false positives (good email that was blocked or sent to their Junk Email folder) and false negatives (unwanted email or phishing that was delivered to their Inbox) from Outlook on all platforms using free tools from Microsoft.

Microsoft provides the following tools for users to report good and bad messages:

• Built-in reporting in Outlook on the web (formerly known as Outlook Web App or OWA).
• The Microsoft Report Message or Report Phishing add-ins.

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The add-ins work on virtually all Outlook platforms, including Outlook on the web. For more information, see Enable the Microsoft Report Message or Report Phishing add-ins.

For more information about reporting messages to Microsoft, see Report messages and files to Microsoft.

Admins configure user reported messages to go to a specified reporting mailbox, to Microsoft, or both.

These user reported messages are available on the User